Shipping & Returns
Shipping Rates - Orders placed after 1 PM CST will be shipped the following day - no weekend shipments
- FREE Shipping to Contiguous U.S. on all orders over $25 (5-7 Business Days)
- $4.99 Flat Rate Ground under $25 Contiguous U.S. (5-7 Business Days)
- $14.99 2 Day Shipping to Contiguous U.S. (2-3 Business Days)
- $24.99 Next Day Shipping to Contiguous U.S. (1-2 Business Days)
- International Shipping Rates are calculated based on your location and weight of the products
You may return most new, unopened items within 90 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If the return is a customer error, the customer will pay freight for the return of the product. If it is an exchange of a product of the same value (customer ordered wrong size or product), customer will pay for freight for the return of the product. Customer will receive a refund, and will need to place a new order on our site for the exchange. IF THE VALUE OF THE PURCHASE MEETS OR EXCEEDS OUR FREE SHIPPING THRESHOLD, THE SHIPMENT BACK TO THE CUSTOMER IS AT NO CHARGE.
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
To request a return, please fill out the form on the following page : Return Request
We can ship to virtually any address in the world except to PO addresses. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.